Artificial Intelligence in Dentistry

25.03.21 04:34 PM By Jasmine Razvi

What is Artificial Intelligence?

Artificial intelligence (AI) is intelligence demonstrated by machines, unlike the natural intelligence displayed by humans and animals, which involves consciousness and emotionality. AGI (Artificial General Intelligence) is a level of computer intelligence that fully matches human intelligence.

In computer science for example, the term artificial intelligence (AI) refers to “any human-like intelligence exhibited by a computer, robot, or other machine.” Furthermore, in popular usage, artificial intelligence refers to “the ability of a computer or machine to mimic the capabilities of the human mind” such as recognising objects, understanding and responding to language, making decisions, solving problems. As well as other capabilities to perform functions a human might perform, such as greeting a hotel guest or driving a car.₁

Artificial Intelligence in Dentistry

AI is  currently being used in different applications in dentistry, such as voice commands and note taking. Some scientists are even using AI in caries detection, for example from the information recognised within large data sets practitioners are more accurately able to identify carious lesions with the help of AI.₄

Within the next decade, the founders of, Angam Parashar and Ankit Singh, “predict that AI will be “tightly woven” into the fabric of how dentistry is done, much the way that practice management systems are today.”₅

Artificial Intelligence & Flynotes

Using AI technology, Flynotes extracts medical context from a patient’s medical history stored in the Practice Management System. The AI role is to understand the natural language that is stored in the form of medical notes, which is where NLP (Natural Language Processing), a subset of Artificial Intelligence, is utilised in Flynotes. 

CTO of Flynotes, Magnus, discusses the use of AI, “Our NLP engine on the Flynotes platform, processes the unstructured, natural language information data stored in the PMS, and in turn extracts and structures everything that is of relevance to determine the patient’s medical profile i.e. medications, medical conditions, findings and medical history.” 

By using a NLP technology, Flynotes sets out a consenting process for the patient that mirrors the natural conversion with the dentist. Ultimately, Flynotes is able to process and analyse large amounts of natural language data stored in Practice Management Systems and apply this to the patient’s tailored consent. 

“Our NLP engine uses medical terminology to understand the specific words that are relevant to us in a healthcare setting. AI is a fascinating area, and it goes into every single kind of industry nowadays, not just healthcare.” - Magnus Traff, CTO of Flynotes.

Flynotes, by utilising AI, helps clinicians to save time in practice by automatically generating patient’s bespoke information for their tailored consent.

Do you think AI is the future in dentistry? We would love to hear your thoughts. 


₁IBM Cloud Education. Artificial Intelligence (AI). 3 June 2020. Available online from: 

₂Dental Defence Union (DDU), Guide to consent to dental treatment. Available from: 

₃Shan T, Tay FR, Gu L. Application of Artificial Intelligence in Dentistry. J Dent Res. 2021 Mar;100(3):232-244. doi: 10.1177/0022034520969115. Epub 2020 Oct 29. PMID: 33118431. 

₄Shuman, L. DMD, CAGS. Dental Economics. Feb 2019. How artificial intelligence is shaping dentistry. Available online from: 

₅Shuman L, Parashar A, Angam SA. The AI revolution coming to dentistry. Dental Products Report. May 2018. p. 40.

₆Tandon, Divya, and Jyotika Rajawat. “Present and future of artificial intelligence in dentistry.” Journal of oral biology and craniofacial research vol. 10,4 (2020): 391-396. doi:10.1016/j.jobcr.2020.07.015