Digital platform improves efficiency in practice
Flynotes allows for patients to review their treatment consent and ask questions from home - reducing active chairtime in the practice, increasing efficiency in practice. Flynotes has proven to reduce inbound patient queries by phone by 52%. Flynotes acts as a virtual assistant to the dentist, using AI technology Flynotes sets out a consenting process for the patient that mirrors the natural conversion with the dentist. In just a few clicks, Flynotes creates a tailored consent process that allows the patient to clearly understand all aspects of consent (as set out by the Montgomery ruling). The use of digital allows for Flynotes to be a no-touch consent platform, reducing cross-contamination in practice.
Digital platform provides the patient with an effortless experience
At Flynotes we understand patients are not normally dentists and therefore, our interactive consent process allows the patient to understand each area of consent, visualise any increased risks due to their medical history or medications, and ask questions. Going one step further, Flynotes offers patients the option to view the alternative procedures available, with their own bespoke risks and benefits, to ensure that they are fully informed about their upcoming treatment. Patient feedback has been positive, with dentists saying their patients are “loving it”.
Digital Audit Trail
Flynotes provides patients with information that is easily legible and effortlessly navigable, whilst auditing all of the interaction with the consent.
Keep your eyes peeled for the next blog focusing on the need for a social media presence for marketing in dentistry. As always, let us know if you have any feedback or comments.
“Whatever a company’s vision for the future, it must include digital transformation in order to grow.” ¹